Booking: To secure your appointment, a credit card is required. By booking, you authorize Sunny Bunny to charge the card on file according to our cancellation policy. Cancellation Policy: Appointments canceled within 48 hours will be charged 50% of the scheduled service. No-shows will be charged 100% of the reserved service time. These fees are non-refundable, including cancellations due to illness.
Reservation Responsibility: The time you reserve for your appointment has been saved just for you and therefore, is equivalent to the amount of time you will be charged. Example: If you book a 5 hour service without consultation, you are responsible for the 5 hours even if your service only took your Stylist 3 hours. If you reserve a 3-hour service without consultation & your hair goals require more time an alternative suggestion will be made. If you’re not satisfied with the alternative & opt not to get your hair done, you are still responsible for the time reserved. To avoid reservation errors, please fill out your stylists consultation form which can be found on our about page: https://www.sunnybunny.online/about-sunny-bunny
Child Policy: We know that child care is difficult but we kindly ask for them to remain home.
Solo Attendance: Guests are prohibited due to the intimate space.
Refunds: All services are non-refundable but we are more than happy to schedule a corrective service free of charge. All corrective services must be communicated and approved by management. A corrective service is only in the event of a mistake taking place by a service provider, not in the event that you change your mind after the time of your service. It is important that you contact the salon within 5 days schedule a corrective service. To receive a complimentary correction you must schedule with the original stylist that preformed the original service.   You are more than welcome to schedule a corrective service with a different stylist, however the appointment will not be complimentary.